Scheme Contact Details

Welcome to the corporate medical scheme zone.

The zone provides useful scheme contact information and will also help you understand and manage your benefits and claims online. By registering (if you have not already done so) you can access Medscheme’s administration system which will allow you to:

  • View claims submitted to the scheme as well as track the status and progress of the claim.
  • View the benefits still available and download a breakdown of the benefits used.
  • Request a hospital pre-authorisation.
  • Download a copy of your membership certificate.
  • Download a copy of your tax certificate.
  • Request chronic medication authorisation online and view chronic medication that has already been authorised.
  • Update your personal details – i.e. your address and contact details. (for security reasons, your banking details cannot be changed online)

Please click on the log in icon that applies to your scheme below to access these features.

AECI Medical Aid Society

Barloworld Medical Scheme

BMW Employees Medical Aid Society

  • bmw
    Customer Services:

    0860 002 107

    Monday - Friday:
    08:00 to 16:00

  • Address:

    BMW Site Office:
    6 Frans du Toit Street
    BMW
    Roslyn Offices

    All correspondence except claims:
    PO Box 1101
    Florida
    Florida Glen
    1708

    Member Claims:
    PO Box 74
    Vereeniging
    Gauteng
    1931

    Provider Claims:
    P/Bag x089
    Vereeniging
    1930

  • Contact Details:

    Fund Manager:
    Elma Fourie

    First Claims Submission:
    claims@medscheme.co.za

    Queries (membership, contributions and claims):
    bmw@medscheme.co.za

    Documents
    BMW Benefit and Contributions Member Communication

EyethuMed Medical Scheme

Horizon Medical Scheme

  • horizon
    Customer Services:

    0860 101 103

    Monday - Friday:
    08:30 to 17:00

  • Postal Address:

    PO Box 74
    Vereeniging
    Gauteng
    1930

    Physical Address:

    37 Conrad Road
    Florida North
    Roodepoort
    1709

  • Contact Details:

    Email Address:
    horizon@medscheme.co.za

    Claims Submission:
    horizon@medscheme.co.za

    Fund Manager:
    Mada Higgs

    Documents
    Member Guide 2012

Massmart Health Plan

MBMed Medical Fund

Metrocare

Nedgroup Medical Aid Scheme

Old Mutual Staff Medical Aid Fund

Parmed

  • parmed
    Customer Services:

    0860 002 126

    Monday - Friday:
    08:30 to 16:00

  • Address:

    PO Box 1101
    Florida
    Florida Glen
    1708

    Physical Address:

    37 Conrad Rd.
    Florida North
    Roodepoort
    1709

  • Contact Details:

    Fund Manager:
    Helana Ueckermann

    Tel: 011 671 4596
    Fax: 011 671 5832
    helanau@medscheme.co.za

    Queries: parmed@medscheme.co.za

    Documents
    Parmed Benefit Guide 2012

SABC Medical Scheme

  • sabc
    Customer Services:

    0860 002 136

    Monday - Friday:
    08:30 to 16:00

  • Address:

    All correspondence except claims:
    PO Box 1101
    Florida
    Florida Glen
    1708

    Postal Address:

    The postal address for claims:
    PO Box 2012
    Randburg
    2125

    Physical Address:

    37 Conrad Rd.
    Florida North
    Roodepoort
    1709

  • Contact Details:

    Fund Manager:
    Khanya Sibiya

    Claims Submission:
    claims@medscheme.co.za

    Queries:
    sabc@medscheme.co.za

    Documents
    SABC Med Cov1
    SABC Med Cov2
    SABC Med Benefits

Sasolmed

University of the Witwatersrand, Johannesburg Staff Medical Aid Fund

  • wits
    Customer Services:

    0860 002 140

    Monday - Friday:
    08:30 to 16:00

  • Postal Address:

    All correspondance except claims:
    PO Box 1101
    Florida
    Florida Glen
    1708

    Member claims:
    PO Box 74
    Vereeniging
    Gauteng
    1931

    Provider claims:
    P/Bag x089
    Vereeniging
    1930

    Physical Address:

    37 Conrad Rd
    Florida North
    Roodepoort
    1709

  • Contact Details:

    Fund Manager:
    Elma Fourie

    First Claims Submissions:
    claims@medscheme.co.za

    Queries (membership, contributions and claims):
    wits@medscheme.co.za

    Client Liaison officer on site at:
    Senate House
    Room 2030
    Second Floor
    Braamfontein

    Documents
    Wits Newsletter Oct 2011

Xstrata Alloys Medical Aid Scheme

Contact Medscheme

+27 11 671 2000

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