Medscheme's Health Administration division delivers comprehensive solutions which recognise that flexibility and differentiation are necessary to remain relevant in the highly competitive healthcare industry.
Passionate customer centricity is part of the DNA of our organisation and we serve a broad base of customers. Our customer base includes medical schemes, boards of trustees, medical scheme members as well as intermediaries and healthcare professionals.
The overall Medscheme customer experience is the combined result of:
- a unique, client-centric business philosophy
- highly skilled, experienced managers and staff
- state-of-the-art technology
- best practice business processes
- constant monitoring of quality and efficiency
- excellence in corporate governance
- a national branch network
In addition, Medscheme is ISO 9001:2008 certified across the major operational areas to ensure consistency and continuous improvement.
For two consecutive years Medscheme's Health Administration division has been awarded PMR.africa's top accolades for excellence in medical scheme administration.
